Terms and Conditions 96bet —
Complete User Guide

01 Eligibility and Account Registration

Platform usage 96bet is restricted to individuals who meet the following conditions. By registering an account, you confirm that you understand and agree to all terms set out in this document.

• You must be at least 18 years old at the time of registration. 96bet does not permit any form of participation from underage individuals.
• You are solely responsible for ensuring that your use of 96bet's services is lawful under the laws of the jurisdiction in which you are located.
• Each individual is only permitted to hold one account only. Holding multiple accounts may result in the immediate termination of all associated accounts.
• The information you provide during registration must be accurate, complete, and up to date. Providing false information may result in your account being suspended without prior notice.
• You must register using your own real identity. Registration on behalf of another person or a non-individual entity is not permitted.

02 Account Usage and User Responsibilities

Your 96bet account is personal and exclusively for your own use. You are fully responsible for all activities that occur within your account.

• Your account password must be kept secure and must not be shared with any other party, including family members.
• If you suspect unauthorized access to your account, please contact the 96bet support team immediately via live chat.
• 96bet is not responsible for any losses resulting from your failure to keep your login credentials confidential.
• You agree not to use automated software, bots, or any other technical tools to access or interact with the 96bet platform.
• Your account is for personal use only and may not be transferred, sold, or lent to any other party.

Users are responsible for ensuring that devices used to access 96bet are free from malware and viruses. 96bet is not liable for any damage or data breach resulting from the user's own device.

03 Deposits, Withdrawals, and Financial Transactions

96bet supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are handled with 256-bit SSL encryption to keep your data secure.

• Minimum and maximum deposits are subject to the selected payment method and may vary by account.
• All deposits are credited to your 96bet account instantly once the transaction is confirmed by the payment provider.
• Withdrawal requests are processed within the stated timeframe — typically within minutes to 24 hours depending on the chosen withdrawal method.
• Withdrawals may only be made to an account or e-wallet that registered under your own name. Withdrawals to third-party accounts are strictly prohibited.
• 96bet reserves the right to request supporting documents before processing withdrawals for identity verification and anti-money laundering purposes.
• Any charges or fees imposed by your bank or payment provider are solely the user's responsibility.

04 Bonuses, Promotions, and Special Offers

96bet offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus is subject to specific conditions stated in the relevant promotion terms.

• The welcome bonus is available to new members only upon registration and first deposit. Each individual is eligible to receive this bonus once only.
• All bonuses are subject to the specified wagering requirements. You must fulfill the wagering requirement before any winnings derived from a bonus can be withdrawn.
• 96bet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, at the sole discretion of management.
• Bonus abuse — including the use of multiple accounts or coordination between players to exploit promotions — may result in bonus forfeiture and account termination.
• Bonuses cannot be transferred between accounts and have no cash value unless wagering requirements have been fully met.

05 Game Rules and Outcomes

All games available on the platform 96bet using independently audited Random Number Generator (RNG) technology to ensure the fairness and transparency of every outcome.

• The outcome of all games is final once a round or gaming session has ended. No appeals may be made against results that have been recorded by the system.
• In the event of a technical disruption during gameplay, 96bet will restore the game to its last valid state based on server records. The correct balance will be credited back to your account.
• Wins resulting from technical errors or incorrect price displays are void and will not be paid out. 96bet reserves the right to void any affected bets.
• Minimum and maximum betting limits are as stated within each game. These limits may vary by game type and membership level.
• For live casino games, the dealer's decision is final and subject to the rules of each game as stated in the relevant game guide.

96bet partners with over 50 internationally certified game providers including Pragmatic Play, Evolution Gaming, and Microgaming. All providers are subject to strict auditing standards to ensure game integrity at all times.

06 Prohibited Conduct

To maintain platform integrity and the safety of all members, 96bet enforces a list of strictly prohibited behaviours. Violation of any of the following rules may result in immediate action against your account.

• Fraud and Manipulation: Any attempt to manipulate game outcomes, exploit software bugs, or use unauthorized methods to gain an unfair advantage is strictly prohibited.
• Money Laundering: Using the 96bet platform to process illegally obtained funds is strictly prohibited and will be reported to the relevant authorities.
• Use of Automation Software: The use of bots, automation scripts, artificial intelligence software, or any third-party tools for gameplay is strictly prohibited.
• Unfair Collusion: Coordination between players to exploit games, including in poker games, is a serious violation that may result in account termination.
• Support Abuse: Filing false claims, threatening, or harassing the 96bet support team is strictly prohibited and may result in account suspension.
• Copyright Infringement: Any attempt to copy, reproduce, or distribute content from the 96bet platform without written authorization is strictly prohibited.

07 Privacy and Data Protection

96bet takes our responsibility to protect your personal information seriously. All data you provide to us is collected, stored, and used in accordance with the 96bet Privacy Policy, which applies alongside these Terms and Conditions.

• Your personal information is used solely for account management, payment processing, legal compliance, and service improvement.
• 96bet will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law.
• All communications between your browser and 96bet servers are protected with 256-bit SSL encryption to ensure data security during transmission.
• You have the right to request access to your personal information, request correction of inaccurate data, or request deletion of your data in accordance with established procedures.

For detailed information on how we handle your data, please refer to Privacy Policy our complete.

08 96bet Liability Limits

The 96bet platform is provided on an "as is" basis. While we continually strive to ensure uninterrupted and error-free service, certain limitations on our liability apply.

• 96bet is not liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use this platform.
• 96bet does not guarantee that the platform will always be free from interruptions, delays, or technical errors. Scheduled maintenance may cause temporary disruptions.
• Losses arising from valid game outcomes, changes in game rules, or law enforcement actions are beyond the liability of 96bet.
• The maximum liability of 96bet to any user shall not exceed the total amount deposited by that user in the 30 days prior to the relevant claim being made.

09 Account Termination and Closure

You may choose to close your 96bet account at any time by contacting our support team. Likewise, 96bet reserves the right to terminate or suspend any account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or behavior that may compromise the integrity of the platform.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Instructions from relevant authorities or regulatory bodies.
• Self-exclusion requests submitted by the user through the program Responsible Gaming.

When an account is terminated at the user's request and there are no outstanding issues, any valid balance in the account will be returned to the user via the previously used payment method, subject to identity verification.

10 Terms Amendment and Applicable Law

96bet reserves the right to amend, add to, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on the platform.

• It is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest version.
• Continued use of the 96bet platform following any amendments constitutes your acceptance of the updated terms.
• These Terms and Conditions are governed by applicable law, and any disputes will be resolved through channels designated by 96bet management.